Customer validation
Documents needed are
| Particulier | Society |
| Proof of residency : copy of a utility bill(gas, electric, phone, etc.), Bank statement or Official correspondence.The bill should include your name and address as it appears on your KS account. | Proof of Society Registration |
| Proof of Identity : a copy of any official photo identification such as drivers licence, passport, ID card, etc. | Proof of Identity : a copy of any official photo identification such as drivers licence, passport, ID card, etc of society owner |
When sending documents for order validation, it is possible to request VAT removal. Be sure to add VAT removal request in your email.
VAT exemption is dependent on eligibility.
Order Validation
Some customers may receive an email requesting that additional documents be provided for order validation
All documents should be sent as pdf-attachments to [email protected].
In the event that you are requested to provide additional documents, your order will not be processed until all documents have been received and validated.
| Particulier | Society |
| Proof of residency : copy of a utility bill(gas, electric, phone, etc.), Bank statement or Official correspondence.The bill should include your name and address as it appears on your KS account. | Proof of Society Registration |
| Proof of Identity : a copy of any official photo identification such as drivers licence, passport, ID card, etc. | Proof of Identity : a copy of any official photo identification such as drivers licence, passport, ID card, etc of society owner |
If making payment by credit card, you may be required provide a copy of the credit card that is being used to make payment.
The name of the card holder should be visible as well as the first 4 digits and last 2 digits of the credit card.
In the event that payment is being made by a person other than the KS account owner, the identity of the person making payment will be required.
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